As an entrepreneur, has it ever felt like you’re just wired differently than other people? While your peers seem satisfied with their full-time job and even seem to revel in the security it brings, you long for something more. You may be an excellent employee but your heart just isn’t in it and you would prefer to be your own boss. The only problem is…
Customer success and customer support are two key services that businesses strive to provide. Although each has similar goals and employees use similar skills when helping customers, each typically requires a different approach. The purpose of a customer support team is to educate customers about how to use a product and troubleshoot any issues they encounter with it. Customer success teams work closely with existing…
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